Transforming fragmented defect management into seamless issue resolution for property developers and new-build homeowners.
A side project
Summary
I noticed an issue with how new homeowners address problems in their houses, so in my free time, I decided to design a solution.
This all started with the question, 'How might we speed up and simplify the process of fixing issues for the homeowner.'
Or from a business point of view, 'How might we reduce admin time spent on collecting, communicating and organising repairs in newly built homes and getting the problems fixed for our customers?'
Here, you'll find blog posts detailing the thought process and visuals on making this issue more manageable for property developers, new homeowners, and the tradespeople who resolve these problems.
